Senior Deal Desk Analyst
Remote • London • FullTime
Posted 3d ago
Job Location
London
Remote Work Policy
Fully remote
Employment Type
FullTime
Categories
Applied AI Engineer
About the job
Harvey AI is seeking a Deal Desk Analyst to support its growing global sales organization. This hybrid role involves both quote-to-cash execution and deal structure/pricing strategy, requiring close collaboration with Sales, Finance, and Legal teams to ensure deals are accurately priced, structured, approved, and closed. The position is hands-on, ideal for someone who enjoys being involved in deal flow, resolving process issues, and scaling systems and workflows as the business expands. This is an opportunity to join a fast-paced, mission-driven company at an inflection point, helping to define a new category in professional services.
Responsibilities
- Review, validate, and process customer orders for accuracy and compliance.
- Support Sales reps with Salesforce (SFDC) opportunity management and quoting.
- Manage and triage a Deal Operations ticketing queue.
- Partner with Deal Desk to support pricing approvals and contract execution.
- Serve as a frontline support resource for SFDC and CPQ-related questions.
- Assist with CRM and CPQ enhancements, including gathering requirements and supporting testing.
- Assist with structuring, pricing, and negotiating complex deals.
- Build scenario-based pricing models to support deal structuring and approvals.
- Leverage product telemetry for deal analysis.
- Summarize and escalate deal approvals.
- Contribute to sales and deal desk enablement through documentation and training.
- Identify and recommend improvements for process and strategy inefficiencies.
Requirements
- 2-4+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or financial analysis.
- Strong attention to detail and experience with complex deal structures.
- Clear communication skills with Sales, Finance, Legal, and Operations stakeholders.
- Comfort operating in a fast-paced, evolving environment.
- Working knowledge of Salesforce (SFDC) for opportunity and quoting workflows.
- Exposure to CPQ tools (e.g., Salesforce CPQ, DealHub, Ironclad CLM).
- Experience managing ticketing or queue-based support models.
- Prior involvement in CRM/CPQ projects or enhancements.
- Strong Excel or Google Sheets skills for building pricing models and scenario analyses.
- Aptitude for leveraging AI tools for efficiency.
- Familiarity with consumption or usage-based pricing models is a plus.