Practice Lead, Law Firm Transformation
$260k - $350k • Remote • New York • FullTime
Posted 1mo ago
Remote Work Policy
Fully remote
Employment Type
FullTime
Categories
Applied AI Engineer
About the job
Harvey is seeking a Practice Lead to join its Transformation Office, focused on helping the world's leading law firms understand and adopt AI to fundamentally change their operations and client service. This role involves partnering with firms to design clear transformation paths, leveraging Harvey's AI expertise and platform to address unique challenges and opportunities. The Practice Lead will guide firms through AI adoption, aligning them on metrics, phases, and measurable outcomes tied to their business goals, ultimately helping them become categorically different and more successful in the evolving legal landscape.
Responsibilities
- Serve as a trusted transformation advisor to strategic law firm clients, embedding to understand operations and AI's impact.
- Leverage Harvey's capabilities (sales, legal engineering, customer success, product) to address firm challenges.
- Design and lead end-to-end AI transformation programs, including use case prioritization, executive alignment, rollout planning, governance, and success measurement.
- Translate complex AI capabilities into clear, actionable strategies tailored to firm size, structure, and ambitions.
- Build and own the operational infrastructure for the practice, including playbooks, workshop formats, and value realization frameworks.
- Collaborate cross-functionally with internal teams to identify adoption barriers, build firm-specific strategies, and provide product/go-to-market feedback.
- Define and track transformation success metrics such as adoption, utilization, ROI, and customer health.
- Represent Harvey credibly in the legal tech space through advising, thought leadership, and community engagement.
Requirements
- 12+ years of experience in enterprise transformation, organizational change, or professional services strategy at a top-tier management consulting firm.
- Deep understanding of the business of law and how AI is reshaping the industry.
- Executive presence and client credibility, comfortable advising at all levels.
- Proven ability to build functions from the ground up, including designing playbooks and generating organizational momentum.
- Strong point of view on AI's impact on the legal industry, with empathy and communication skills to guide clients.
- Comfort with data-informed decision-making, including defining outcomes and adjusting strategy based on impact.
- High-agency operating style suited for a fast-moving, ambiguous, early-stage environment.
- Bias toward simple, scalable approaches.