Practice Lead, Law Firm Transformation

About the job

Responsibilities

• Serve as a trusted transformation advisor to law firm clients, embedding to understand operations and AI's impact.
• Leverage Harvey's capabilities (sales, legal engineering, customer success, product) to address firm challenges.
• Design and lead end-to-end AI transformation programs, including use case prioritization, executive alignment, rollout planning, governance, and success measurement.
• Translate complex AI capabilities into clear, actionable strategies tailored to firm size, structure, and ambitions.
• Build and own the operational infrastructure for the practice, including playbooks, workshop formats, and value realization frameworks.
• Collaborate cross-functionally with internal teams to identify adoption barriers, build strategies, and provide product/go-to-market feedback.
• Define and track transformation success metrics such as adoption, utilization, ROI, and customer health.
• Represent Harvey in the legal tech space through advising, thought leadership, and community engagement.

Requirements

• JD or equivalent legal qualification.
• 12+ years of experience practicing law at a top-tier firm.
• Subsequent experience at a top-tier management consulting firm focused on enterprise transformation, organizational change, or professional services strategy.
• Deep understanding of the business of law, firm operations, decision-making processes, and the impact of technology/AI.
• Executive presence and client credibility, comfortable advising partners and working hands-on.
• Proven ability to build new functions, design playbooks, and generate organizational momentum.
• Strong point of view on AI's future in law, with empathy and communication skills to guide clients.
• Comfort with data-informed decision-making, outcome definition, and strategy adjustment based on impact.
• High-agency operating style suited for a fast-moving, ambiguous, early-stage environment.
• Bias toward simple, scalable approaches.