Legal Engineer, Product Specialist
Remote • Toronto • FullTime
Posted 3d ago
Job Location
Toronto
Remote Work Policy
Fully remote
Employment Type
FullTime
Categories
Applied AI Engineer
About the job
Harvey is transforming the legal and professional services industry by integrating advanced agentic AI with an enterprise-grade platform and deep domain expertise. This role offers a unique opportunity to contribute to a rapidly scaling, category-defining company with strong market validation and investor backing. The team is driven by a mission to push boundaries, operate with intensity, and foster a culture of decisiveness, simplicity, and continuous improvement. If you are seeking to do your best work alongside highly motivated individuals, Harvey is the place to be.
Responsibilities
- Build trusted relationships with legal teams by understanding workflows and guiding AI integration.
- Design and lead onboarding, training, and enablement programs to maximize platform value.
- Partner with Customer Success and Account Executives to identify expansion opportunities and support renewals.
- Identify and address adoption obstacles through user engagement and strategic planning.
- Translate legal practice needs into actionable feedback for product and engineering teams.
- Monitor usage trends to identify at-risk accounts or opportunities and re-engage users.
- Contribute to customer-facing content for the Canadian region.
- Support Harvey's brand as a leading AI platform for lawyers by providing high-quality, domain-specific guidance.
Requirements
- Based in and eligible to work in Toronto.
- Toronto practising certificate or equivalent common-law qualification.
- 3+ years of experience as a qualified lawyer at a top-tier firm.
- Executive engagement skills and presence to build credibility with decision-makers.
- Outstanding presentation skills for legal and executive audiences.
- Strong understanding of legal processes and challenges.
- Curiosity about AI's potential in the legal industry.
- Sales or customer-facing experience is a plus.
- Experience managing law firm client matters and relationships is a plus.
Benefits
- Annual base salary range provided.
- Eligibility for Harvey Bonus Plan or role-specific commission/bonus.
- Annual refresh equity grants.