Senior Site Reliability Engineer
$200k - $260k • Remote • Mountain View, CA
Posted 6h ago
Job Location
Mountain View, CA
Tech Stack
Remote Work Policy
Fully remote
Categories
AI Infrastructure Engineer
About the job
Glean is seeking a Senior Site Reliability Engineer to enhance the reliability, scalability, and operational excellence of its production services. This role involves designing, building, and operating resilient cloud infrastructure, improving service reliability against defined SLOs, and assisting teams in responding to production issues through effective observability and incident management practices. You will provide technical expertise for system and architectural decisions and collaborate with engineers across the organization to deliver dependable systems. Glean operates in a hybrid cloud environment and faces complex distributed-systems challenges due to its rapid growth. Your work will involve using software engineering and SRE skills to automate tasks, build tools, and improve deployment, monitoring, and on-call workflows, ultimately helping Glean scale and provide a reliable customer experience.
Responsibilities
- Provide technical leadership and mentorship to drive engineering excellence and a culture of reliability.
- Influence best practices, foster cross-team collaboration, and contribute to key objectives.
- Establish technical credibility and shape architectural decisions for reliable systems.
- Implement and maintain resilient cloud architectures.
- Monitor system performance and proactively identify and resolve potential bottlenecks.
- Participate in the primary on-call rotation.
- Optimize the on-call process for sustainability and efficiency.
- Develop and maintain automation scripts, tools, and processes.
Requirements
- Experience in a hands-on individual contributor role focused on reliability, scalability, and operational excellence.
- Expertise in designing, building, and operating resilient cloud infrastructure.
- Experience improving service reliability against meaningful SLOs.
- Proficiency in observability and incident management practices.
- Experience with distributed systems challenges in a hybrid cloud environment.
- Software engineering and SRE skills for automation, tooling, deployment, and monitoring.
- Experience investigating incidents and reducing toil.
- Experience optimizing performance, capacity, and cost.
- Experience in incident management, including blameless postmortems.
- Experience with automation and tooling development.