Agent Solutions Engineer
$120k - $200k • San Francisco • FullTime
Posted 4mo ago
About the job
Bland.ai is seeking an Agent Solutions Engineer to join their Series C startup. This role is crucial for translating customer challenges into functional, production-ready AI voice agents that deliver real value. You will work directly with clients to understand their unique workflows and data, build tailored AI solutions, and integrate APIs and data sources to automate business processes. The ideal candidate thrives in ambiguity, prototypes quickly, iterates based on feedback, and collaborates deeply with customer teams to ensure agents perform, scale, and deliver measurable outcomes. You will own the end-to-end delivery of these solutions, from initial discovery to final deployment, ensuring a natural and on-brand user experience. Additionally, you will drive adoption and expansion by sharing results, training teams, and uncovering new automation opportunities.
Responsibilities
- Design and deploy AI solutions by translating customer challenges into functional agents.
- Integrate APIs and data sources to automate real business processes.
- Prototype and iterate quickly on AI agent development.
- Collaborate with customer teams to ensure agent performance, scalability, and outcomes.
- Own end-to-end technical delivery, including build, testing, and iteration.
- Drive adoption and expansion of AI solutions within customer organizations.
- Act as the customer's champion, building relationships and providing support.
- Travel on-site to customer locations for collaboration and relationship building.
Requirements
- 3-10 years of experience in full-stack, AI, or solutions engineering roles.
- Proven experience building and integrating AI or automation features into applications.
- Hands-on experience integrating LLMs or AI SDKs into web applications.
- Strong comfort with REST/JSON, scripting languages (Python or JavaScript), and dev tools (Git, NPM/PNPM).
- Track record of ownership, grit, and problem-solving.
- Excellent communication skills, able to explain complex AI concepts to technical and non-technical audiences.
- Ability to thrive in a fast-moving, high-intensity environment.
- Willingness to work in-person frequently for collaboration and learning.
Benefits
- Joining one of the fastest-moving AI teams.
- Opportunity to ship real agents used by real customers.
- Working directly with teams transforming human-AI collaboration.