Agentic Commerce Engineering Specialist | Communications, Media, & Technology
Remote • Chicago, Accenture Tower, Corp
Posted 1d ago
Job Location
Chicago, Accenture Tower, Corp
Tech Stack
Remote Work Policy
Fully remote
Categories
AI Agent Engineer
About the job
Accenture Song's Customer Technology – Commerce practice is seeking an Agentic Commerce Engineering Specialist to design, build, and scale modern digital commerce ecosystems. This role involves integrating commerce platforms, customer data, marketing technology, and AI-driven decisioning to create personalized and intelligent customer experiences. You will embed Generative AI and Agentic AI into commerce operations to enable real-time personalization, autonomous merchandising, dynamic pricing, and campaign orchestration, driving revenue growth at scale. As a Consultant, you will develop production-ready, secure, AI-driven features integrated with enterprise commerce ecosystems, working under the guidance of experienced managers.
Responsibilities
- Build Agentic Commerce capabilities by embedding Agentic AI into platforms like Salesforce, Adobe, and SAP.
- Contribute to Accenture Song’s Agentic Commerce accelerators and reusable assets.
- Deliver solution components from build through rollout and value realization.
- Implement Agentic Commerce features using established architecture patterns across composable and platform-led commerce.
- Configure and develop on Salesforce, Adobe, SAP, and MACH ecosystems.
- Support prototype-to-production efforts, embedding agentic workflows into live commerce environments.
- Develop modular, reusable agent components integrated with commerce engines, APIs, and backend services.
- Implement integrations with LLM platforms, orchestration frameworks, and vector stores.
- Contribute to engineering pods across AI, backend, data, cloud, and DevOps.
- Support CI/CD pipelines, cloud-native deployments, and containerized workloads on Azure, AWS, or GCP.
- Build and test integrations with CRM, CDP, payments, order management, pricing, and fulfillment systems.
- Apply governance, compliance, auditability, and explainability requirements within build work.
- Instrument and report technical KPIs for agent performance and reliability.
- Support human-in-the-loop and feedback mechanisms to improve agent effectiveness.
- Contribute to internal accelerators, reference components, and technical documentation.
- Collaborate with client and team stakeholders to deliver features.
- Continuously build skills across commerce platforms and agentic AI, and mentor junior team members.
Requirements
- 3+ years of experience building commerce or digital platform solutions.
- Hands-on experience developing on at least one enterprise commerce platform (Salesforce Commerce, Adobe Commerce, SAP Commerce, or composable/MACH stacks).
- Exposure to agentic AI or Generative AI features integrated into applications.
- Working knowledge of API-led, microservices-based architectures.
- 1+ year of experience working in the CMT Industry.
- Familiarity with LLMs, RAG pipelines, or vector databases is a plus.
- Experience contributing to delivery using CI/CD, cloud-native architecture, and DevOps practices.
- Awareness of governance considerations for AI-driven systems.
- Understanding of observability and testing fundamentals.
- Ability to work effectively within cross-functional engineering teams.
- Clear communication skills to explain technical work to team members and stakeholders.
- Eagerness to learn, grow expertise, and support junior team members.