Voice of Customer Jobs

Crusoe is seeking a Staff Customer Operations Manager to lead the company's customer feedback ecosystem and leverage it to influence strategy and operations. This role involves unifying customer and market signals, developing a comprehensive understanding of the customer base, monitoring the competitive landscape, and providing data-driven recommendations to executive leadership. The position connects intelligence to business outcomes by tracking AI model evolution, its impact on GPU demand and Managed Intelligence offerings, preparing executive updates, integrating customer insights into product and engineering planning, and building business cases for customer experience investments.

$170k - $190k