SDKs Jobs

WRITER is seeking a Senior Support Engineer to help enterprise customers succeed with their AI platform. This role involves acting as a leading voice for the support function, handling complex customer issues, and collaborating with various internal teams. The ideal candidate will leverage an automation-first mindset and utilize WRITER's AI tools to solve problems efficiently and scale support operations.

WRITER is seeking a Senior Support Engineer to help their enterprise customers succeed with their AI platform. In this role, you will be a key voice in the support engineering function, tackling complex customer issues and driving value across their businesses. You will collaborate with various internal teams, including Customer Success, Product, and Engineering, to ensure excellent customer experiences. An automation-first mindset is crucial, as you will leverage WRITER's AI tools to scale support operations and solve problems efficiently.