1 open role mentioning Salesforce Service Cloud
Toast
Toast is seeking an AI/Agent Engineer to join the Care Automation team. This team builds the systems and automations that power how Toast supports its customers, connecting platforms, workflows, and integrations for Customer Care Agents. In this role, you will be instrumental in defining how intelligent automation transforms care operations at Toast. You will focus on building the AI layer across our care systems, integrating large language models, agentic frameworks, and workflow automation to reduce manual effort and enhance outcomes for both agents and customers. You will design and build AI-powered automations that work across our Care tool suite, partnering closely with software engineers, Salesforce developers, and operations stakeholders to deliver production-grade AI systems.
$151k - $309k
