Program Management Jobs

WRITER is seeking a customer success professional to lead deployment and activation for a portfolio of clients. This role involves deeply understanding customer business objectives and building programs, communities, and frameworks to achieve measurable outcomes through AI adoption. You will partner with a Transformation Lead to identify relevant WRITER capabilities and design strategies that drive adoption, including building champion networks, running workshops, and advising on scaling AI programs. The ideal candidate possesses a proactive, builder's mindset focused on creating conditions for customer engagement and success.

Scale AI

Scale's Operations Planning Team is at the intersection of Engagement Management, GenAI Delivery, GTM, and Growth Ops. The Planning TPM reduces friction between customer requirements and delivery by centralizing planning, standardizing reporting, and driving consistent process execution across accounts. This role combines program management, operational rigor, analytics literacy, and strong stakeholder management to make account planning predictable, auditable, and scalable. Each Planning TPM will support 1-2 priority accounts to develop the context and relationships required to drive lasting operational improvements and more accurate planning and forecasting.

$151k - $189k