Orb Jobs

Replit

Replit is seeking a Social Media Support Specialist to manage their social media presence and community interactions while assisting developers with technical issues, billing inquiries, and product usage questions. This role involves acting as a liaison between the community and Replit's engineering and product teams, bubbling up important feedback and areas for improvement. The specialist will engage with developers across various platforms, ensuring they have the support needed to bring their ideas to life and contribute to Replit's mission of democratizing software development.

Replit

Replit is seeking a Social Media Support Specialist to join their team. This role is at the forefront of assisting developers with their creations while managing the company's social media presence and community interactions. You will help address complex technical issues, billing inquiries, account management, and product usage questions across various platforms like X (Twitter), LinkedIn, Reddit, and app stores. You will also be responsible for escalating important feedback and issues to the engineering and Product teams, acting as a key voice in community engagement. This position is part of a global support team dedicated to ensuring developers worldwide receive the assistance they need.