Jira Jobs

WRITER is seeking a Senior Support Engineer to help enterprise customers succeed with their AI platform. This role involves acting as a leading voice for the support function, handling complex customer issues, and collaborating with various internal teams. The ideal candidate will leverage an automation-first mindset and utilize WRITER's AI tools to solve problems efficiently and scale support operations.

WRITER is seeking a Senior Support Engineer to help their enterprise customers succeed with their AI platform. In this role, you will be a key voice in the support engineering function, tackling complex customer issues and driving value across their businesses. You will collaborate with various internal teams, including Customer Success, Product, and Engineering, to ensure excellent customer experiences. An automation-first mindset is crucial, as you will leverage WRITER's AI tools to scale support operations and solve problems efficiently.

Scale AI

As a Technical Program Manager, you will partner with our Frontier Agent Engineering teams on enterprise customer engagements, owning operational execution and delivery of technical work by managing timelines, milestones, risks, and dependencies. You will drive the strategic alignment and end-to-end execution of critical Enterprise initiatives, serving as the core communication backbone between engineering, product, and executive leadership. Operating in a demanding AI environment, you will translate technical complexity into clear execution strategies, proactively mitigate risks, and ensure engineering teams deliver reliable, high-value solutions at scale.

$211k - $264k