1 open role mentioning Intercom
Mistral AI
Mistral AI is seeking a Technical Support Engineer - Use Cases to join our Support team. This role is ideal for someone who excels at technical troubleshooting, incident investigation, and customer communication in a B2B environment. You will be responsible for maintaining and ensuring the run of customer applications, handling escalated technical issues from enterprise clients, reproducing complex problems, and collaborating with engineering, data, and product teams for swift resolution. This is a unique opportunity to work at the intersection of AI infrastructure, customer success, and technical problem-solving, reporting directly to the Head of Support.
