Solutions architect (pre-sales) (West)
Remote • San Francisco, CA • FullTime
Posted 20d ago
Remote Work Policy
Fully remote
Employment Type
FullTime
Categories
Applied AI Engineer
About the job
WRITER is a company where leading enterprises orchestrate AI-powered work, aiming to expand human capacity through superintelligence. They offer a platform for building and deploying AI agents grounded in company data and powered by enterprise-grade LLMs. As a Solutions Architect, you will work directly with strategic prospects to identify, validate, and build generative AI solutions that unlock business value. This role involves deeply understanding complex enterprise needs and architecting how AI transforms customer operations, making a tangible impact on both customer success and WRITER's leadership in enterprise generative AI.
Responsibilities
- Drive strategic technical discovery with Fortune 500 prospects and customers, translating business challenges into technical solutions for AI-powered work.
- Architect and design scalable and secure generative AI solutions for enterprise clients using WRITER's platform, APIs, and custom applications.
- Lead the development and execution of proofs of concept (PoCs) and demonstrations, building custom templates and integrating WRITER's capabilities.
- Serve as a trusted technical advisor to C-suite executives and AI leaders, guiding their generative AI strategy and defining enterprise-level architecture roadmaps.
- Partner with WRITER's Product and Engineering teams, providing customer feedback to influence the product roadmap.
- Champion the adoption of WRITER's platform and APIs, educating prospects and partners on generative AI capabilities.
Requirements
- 5+ years of experience in technical customer-facing roles (solutions architect, enterprise architect, sales engineering) within a high-growth B2B SaaS company serving Fortune 500 clients.
- Deep expertise in generative AI principles, large language models (LLMs), and prompt engineering best practices.
- Experience in Python and proficiency with APIs for augmenting AI workflows and integrating AI into enterprise systems.
- Exceptional communication and presentation skills, able to simplify complex technical concepts for diverse audiences.
- Proven ability as a versatile problem solver, capable of leading discovery sessions and architecting innovative solutions.
- A builder's mindset with the ability to connect with customer needs, challenge the status quo with AI solutions, and own technical success.
Benefits
- Generous PTO and company holidays
- Medical, dental, and vision coverage
- Paid parental leave (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing
- Flexible spending account and dependent FSA options
- Health savings account with company contribution
- Annual work-life stipends (wellness, learning and development)
- Company-wide and team off-sites
- Competitive compensation
- Company stock options
- 401k