AI deployment engineer (West)
Remote • San Francisco, CA • FullTime
Posted 2mo ago
About the job
WRITER is seeking a Deployment Engineer to join their team and help enterprises orchestrate AI-powered work. In this role, you will partner directly with leading enterprise customers to understand their unique business challenges and architect AI-powered solutions leveraging WRITER's platform and enterprise-grade LLMs. You will transform complex needs into tangible, high-impact applications, driving significant business results and shaping the future of work for major companies. This is a critical role that directly impacts customer success and product evolution, contributing to WRITER's mission to expand human capacity through superintelligence.
Responsibilities
- Partner with enterprise customers to identify strategic AI use cases and validate technical feasibility.
- Own the end-to-end implementation of tailored AI solutions.
- Architect and deliver custom applications, templates, and integrations using WRITER's platform, APIs, and Knowledge Graph.
- Translate complex technical concepts into clear solution recommendations for customers.
- Collaborate with internal Product and Engineering teams, providing customer feedback to influence the product roadmap.
- Develop scalable processes, documentation, and workflows to reduce customer time-to-value.
- Champion the adoption and expansion of WRITER's AI solutions within customer accounts.
Requirements
- Over 5 years of hands-on experience in technical SaaS roles.
- At least 3 years specifically in solutions architecture, technical consulting, or technical account management.
- Deep technical fluency in Python.
- Extensive experience leveraging APIs, including designing sophisticated prompts and understanding linguistic principles for AI applications.
- Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced B2B SaaS environment.
- Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences.
- A builder's mindset with a passion for emerging technologies and a willingness to experiment and learn.
- A drive to connect with customers and internal teams, challenge the status quo, and own successful outcomes.
Benefits
- Generous PTO
- Company holidays
- Medical, dental, and vision coverage
- Paid parental leave (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing
- Flexible spending account and dependent FSA options
- Health savings account with company contribution
- Annual work-life stipends (Wellness, Learning and development)
- Company-wide and team off-sites
- Competitive compensation
- Company stock options
- 401k