AI deployment engineer (East)
Remote • New York City, NY • FullTime
Posted 2mo ago
About the job
WRITER is seeking a Deployment Engineer to join their team and help enterprise customers leverage AI-powered solutions. In this role, you will partner directly with clients to understand their business challenges and architect AI solutions using WRITER's platform and LLMs. You will transform complex needs into high-impact applications, driving tangible business results and shaping the future of work. This is a critical role that directly influences customer success and product evolution, contributing to WRITER's mission of expanding human capacity through superintelligence.
Responsibilities
- Partner with enterprise customers to identify strategic AI use cases and validate technical feasibility.
- Own the end-to-end implementation of tailored AI solutions.
- Architect and deliver custom applications, templates, and integrations using WRITER's platform, APIs, and Knowledge Graph.
- Translate complex technical concepts into clear solution recommendations for customers.
- Collaborate with internal Product and Engineering teams to provide customer feedback and influence the product roadmap.
- Develop scalable processes, documentation, and workflows to reduce customer time-to-value.
- Champion the adoption and expansion of WRITER's AI solutions within customer accounts.
Requirements
- Over 5 years of experience in technical SaaS roles.
- At least 3 years of experience in solutions architecture, technical consulting, or technical account management.
- Deep technical fluency in Python.
- Extensive experience leveraging APIs.
- Experience designing sophisticated prompts and understanding linguistic principles for AI applications.
- Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a B2B SaaS environment.
- Exceptional communication and executive presence, capable of simplifying complex AI concepts.
- A builder's mindset with a passion for emerging technologies and generative AI.
- A drive to connect with customers and internal teams, challenge the status quo, and own successful outcomes.
Benefits
- Generous PTO
- Company holidays
- Medical, dental, and vision coverage
- Paid parental leave (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing
- Flexible spending account and dependent FSA options
- Health savings account with company contribution
- Annual work-life stipends (Wellness, Learning and development)
- Company-wide off-sites and team off-sites
- Competitive compensation
- Company stock options
- 401k