Member of Technical Staff, Backend

About the job

Responsibilities

• Build and improve backend systems for agent self-improvement, trust, and guardrails.
• Design APIs, services, and data models for customer-facing features.
• Define evaluation and rollout criteria for new systems.
• Instrument and monitor deployed systems.
• Operate as an independent owner for customer-facing backend areas, managing the full improvement loop.
• Contribute to product decisions and deliver multiple meaningful improvements in production.
• Integrate with LLM, speech-to-text, text-to-speech, and telephony systems.
• Use AI coding agents as a throughput and quality lever.

Requirements

• Proven track record operating at senior or staff scope, independently owning customer-facing backend product areas.
• Strong hands-on experience with TypeScript/Node.js, Go, or a comparable backend stack.
• Ability to design clear APIs, services, and data models.
• Experience building distributed or asynchronous systems with databases, queues, workflows, or event-driven patterns.
• Strong product judgment, starting with user problems and translating requirements into technical approaches.
• Demonstrated production ownership, including testing, observability, reliability, and incident response.
• Regular, thoughtful use of AI-assisted development tools.
• Self-direction, customer empathy, and clear communication skills.
• Experience with Postgres and high-volume, event-driven systems (nice-to-have).
• Experience with real-time systems, voice or telephony, LLM-powered products, or AI agents (nice-to-have).
• Experience operating cloud-native services on AWS and Kubernetes/EKS (nice-to-have).
• Experience building developer platforms, public APIs, SDKs, or dashboards (nice-to-have).

Benefits

• Competitive salary
• Excellent equity ownership
• Comprehensive health coverage (medical, dental, vision)
• Flexible time off
• Catered meals
• Transportation
• Gym membership
• Equipment
• $10k annual L&D budget
• Quarterly off-sites