Product Manager, New Product Bet (Principal-level)

Remote • London • FullTime

Posted 9h ago

Job Location

London

Tech Stack

Remote Work Policy

Fully remote

Employment Type

FullTime

Categories

Applied AI Engineer

About the job

Synthesia is seeking a Principal-level Product Manager to lead a new product bet focused on agentic, real-time experiences for employee practice and readiness assessment. This role will own the strategy and execution for two key domains: Surveys, to capture structured feedback on performance and skill gaps, and Guidance, to provide real-time, in-context direction. The goal is to move beyond simple course completion metrics and provide genuine signal on employee readiness, transforming how organizations assess and develop their workforce. This is a zero-to-one opportunity to define a new category in AI-powered learning and development.

Responsibilities

  • Own the multi-quarter strategy for the Surveys and Guidance product domains, including problem identification and trade-off decisions.
  • Define and evolve success metrics, linking product outcomes to commercial results like retention, expansion, and revenue.
  • Engage closely with customers to understand their needs and translate them into product direction.
  • Drive a shared understanding of product strategy and rationale across engineering, design, R&D, and commercial teams.
  • Produce written narratives, strategy documents, and PRDs to guide development and decision-making.
  • Balance short-term delivery with long-term product health, managing execution risk and iterating based on evidence.
  • Contribute to improvements in product management practices and participate in PM hiring.

Requirements

  • Significant experience in product management, with a track record of owning and setting strategy for critical product domains.
  • Proven ability to connect product outcomes to commercial results (ARR, retention, expansion, or equivalent).
  • Experience with zero-to-one product development in complex, experience-driven spaces, navigating ambiguity.
  • Experience building agentic or AI-powered products, understanding real-time AI interaction dynamics.
  • Strong written communication skills, capable of producing clear strategy documents, PRDs, and decision memos.
  • Experience working with enterprise buying motions and collaborating with commercial teams.

About synthesia.io

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