Solutions Engineer (Clearance Required)
$186k - $233k • Washington, DC
Posted 2mo ago
Job Location
Washington, DC
Tech Stack
Remote Work Policy
On-site
Categories
Applied AI Engineer
About the job
Our customer base is growing exponentially, and you will be on the front lines of ensuring that the world's most innovative companies become passionate, lifelong, Scale customers. Our Solutions Engineers ensure customers' first experiences with Scale's technology are flawless and lead to a successful long-term partnership. The work will vary daily, and we’re looking for technical experts excited to solve tough problems. As a solution engineer, you will be a part of helping shape our early-stage federal business by re-envisioning our commercial product offerings for our federal clients.
Responsibilities
- Become an expert on the end-to-ends of Scale Products.
- Create tailored demonstrations and collateral for federal stakeholders at both the executive and analyst level.
- Partner with Scale Account Executives to deliver customer pilots according to requirements.
- Integrate and ingest a variety of external datasets to solve government use cases.
- Interact with customers daily to understand pain points and design solutions.
- Work with internal product and engineering teams to translate customer requirements into Scale capabilities.
- Understand public sector mission sets and strategic objectives to better showcase Scale products.
Requirements
- Strong engineering background, preferably in computer science, mathematics, or other quantitative fields.
- Strong communication skills, with the ability to interact with both technical and non-technical customers at all levels.
- Comfortable with technology, able to quickly learn new tech stacks and troubleshoot.
- Previous experience working with Public Sector customers.
- Proficiency in scripting languages such as Python, Javascript/Typescript, Bash scripts, or programming languages.
- A strong desire to help build a business in a fast-paced environment.
- Active US Government Security Clearance (TS / SCI required).
- Based in the Washington, DC area or willing to relocate.
- Background working in AI/ML, particularly Generative AI and Large Language Models.
Benefits
- Base salary
- Equity
- Comprehensive health, dental and vision coverage
- Retirement benefits
- Learning and development stipend
- Generous PTO
- Commuter stipend