Forward Deployed Engineer
$120k - $200k • New York City • FullTime
Posted 5h ago
About the job
Sola is an AI-native platform reinventing enterprise process automation and disrupting legacy RPA tools. Our AI agents can execute complex workflows across any application, browser, desktop, or legacy system. We are looking for Forward Deployed Engineers to help bring Sola to the world's largest enterprises and rewrite the playbook for how automation is built. This role combines hands-on technical execution with customer-facing communication and partnership, focusing on solving complex customer problems and contributing to the platform's evolution.
Responsibilities
- Investigate customer workflow failures using logs, browser tools, APIs, and code, then implement and verify fixes.
- Develop custom integrations and contribute production code to Sola's platform to address recurring customer needs.
- Participate in customer calls to clarify problems and own solutions through resolution.
- Assist customers with onboarding and adapting their workflows to Sola.
- Occasionally travel for customer onboarding and key projects.
Requirements
- Strong technical foundations, demonstrated through a CS degree or hands-on experience.
- Proficiency in writing production code.
- Flexibility to work across different customer environments.
- Solid understanding of core web technologies.
- Ability to work with complex desktop or legacy systems.
- Strong curiosity and a drive to solve challenging customer problems.
- Excellent communication skills, with the ability to explain complex technical findings to non-technical audiences.
Benefits
- Competitive salary
- Meaningful equity
- Comprehensive medical, dental, and vision benefits
- 401(k) matching
- Daily meals in the office
- Flexible PTO (4 weeks per year)
- Relocation support