Software Engineer, Agent (Dutch speaking)
London • FullTime
Posted 3mo ago
Remote Work Policy
On-site
Employment Type
FullTime
Categories
AI Agent Engineer
About the job
Sierra is building a platform to enable companies to create better, more human customer experiences with AI. We are seeking a Software Engineer, Agent to design and deliver production-grade AI agents that are mission-critical and drive revenue. You will own the Agent Development Life Cycle (ADLC) from pilot to iteration, building, tuning, and evolving AI agents in production environments. This role involves partnering directly with leaders at large enterprises and cutting-edge startups to understand their business challenges and build AI agents that transform operations at scale. Your work will also influence the evolution of Sierra's core platform, surfacing unmet needs and prototyping new tools, shaping the future of AI agent development.
Responsibilities
- Design and deliver production-grade AI agents that are highly performant, reliable, and intuitive.
- Own and drive the Agent Development Life Cycle (ADLC), including building, tuning, and evolving AI agents in production.
- Partner with enterprise clients and startups to understand business challenges and build AI agents to address them.
- Collaborate with research, product, and platform teams to evolve the core platform and shape the future of AI agent development.
- Prototype new tools and features based on customer needs and market trends.
- Experiment with and integrate the latest voice models at scale for enterprise customers.
Requirements
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills across technical and non-technical audiences.
- Experience building or deploying AI/LLM systems in production.
- Familiarity with tools that power AI agents, such as eval frameworks, agent tooling, RAG pipelines, and prompt engineering.
- Prior experience with React, TypeScript, and/or Go.
- Previous roles interfacing with customers or leading technical projects with external stakeholders.
Benefits
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits