Software Engineer, Agent (Brazilian Portuguese speaking)
San Francisco, CA • FullTime
Posted 2mo ago
Job Location
San Francisco, CA
Tech Stack
Remote Work Policy
On-site
Employment Type
FullTime
Categories
AI Agent Engineer
About the job
Sierra is building a platform to enable companies worldwide to create better, more human customer experiences with AI. We partner with industry leaders and are primarily an in-person company based in San Francisco, with growing international offices. Our co-founders have extensive experience from leading tech companies like Salesforce, Facebook, and Google. We are looking for a Software Engineer, Agent to design and deliver production-grade AI agents that are central to Sierra's growth, driving revenue directly. These are not prototypes but powerful, scalable systems running in production across various industries.
Responsibilities
- Design and deliver production-grade, highly performant, reliable, and intuitive AI agents.
- Own and drive the Agent Development Life Cycle (ADLC) from pilot through deployment and iteration.
- Build, tune, and evolve AI agents in production environments, establishing ADLC best practices.
- Partner with large enterprises and startups to understand business challenges and build AI agents that transform operations.
- Collaborate with customers to guide the evolution of Sierra's core platform, surfacing unmet needs and prototyping new features.
- Shape the future of AI agent development and Sierra's product by working with research, product, and platform teams.
Requirements
- Professional fluency in both Brazilian Portuguese and English.
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency.
- Comfort working directly with customers to understand needs and solve real-world problems.
- Excellent communication skills across technical and non-technical audiences.