Brand Visual Designer
London • FullTime
Posted 2mo ago
About the job
Sierra is a leading platform for customer-facing AI agents, partnering with major global brands to revolutionize customer service and business growth. We are an in-person company headquartered in San Francisco, with a culture guided by values of Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing family. Our co-founders have extensive experience from leading tech companies like Salesforce, Facebook, and Google, with one co-founder currently serving as Board Chair of OpenAI.
Responsibilities
- Establish Sierra's brand presence in EMEA as the region's first dedicated brand designer.
- Localize global campaigns and content for EMEA markets, ensuring cultural relevance and linguistic accuracy.
- Design and produce presentations for the Go-To-Market team, translating complex ideas into visual narratives.
- Support regional marketing events from concept to execution, including collateral and environmental design.
- Partner with regional Marketing leads to translate local market needs into high-impact design solutions.
- Collaborate with the US brand design team across time zones to maintain a unified creative vision.
- Build and maintain brand systems, including templates, guidelines, and tools.
- Articulate design decisions to a diverse set of partners, including external, creative, marketing, engineering, and product teams.
- Deliver and solicit feedback to continuously elevate the Sierra brand and output quality.
- Maintain brand guidelines and strong attention to detail.
Requirements
- 8+ years of experience in brand development and creative design for global B2B, B2C, SaaS, and AI-driven products.
- Portfolio demonstrating strategic, conceptual, and design skills for global and multicultural audiences.
- Demonstrated experience localizing campaigns and content for EMEA markets, understanding cultural nuances.
- Comfort with ambiguity and enthusiasm for building from scratch, creating structure and process without a playbook.
- Proven ability to design polished, story-driven presentations for GTM and executive audiences.
- High proficiency in Google Slides and Keynote for presentation design.
- Strong craftsmanship in building brands and design solutions, with creative thinking for marketing efforts.
- Detail-oriented from concept through execution.
- Ability to craft clear narratives and communicate vision to align teams across time zones.
- Skilled at working with cross-functional and globally distributed partners.
- Strong verbal and written communication skills to articulate problems, concepts, and decisions.
- Self-starter and strategic thinker, aligning design decisions with business goals.
- Proficiency in design tools including Keynote, Google Slides, Adobe Suite, and Figma.
- Experience with design, video, photography, illustration, typography, data visualization, and motion graphics.
- Ability to adapt quickly in a fast-paced, ambiguous environment, handle multiple tasks, and work effectively across time zones.