Summer 2027 Internship - Content Design
California - San Francisco
Posted 14d ago
About the job
As a Summer 2027 Content Design Intern, you will join a product team in San Francisco, working directly with content designers, UX designers, researchers, product managers, and engineers on live features. You will utilize AI tools and develop skills to craft in-app experiences and content, working iteratively early in the product development process. This role involves balancing user needs, technical constraints, and business goals to create user-friendly and streamlined products and features, especially as Salesforce continues to invest in AI-driven and agentic experiences.
Responsibilities
- Apply standard content design methods like audits and journey mapping to real features.
- Use AI tools and best practices to craft content and user flows efficiently.
- Write clear, concise in-product copy for UI elements such as onboarding flows and notifications.
- Collaborate with a mentor and cross-functional team to ideate, prototype, and iterate on solutions.
- Participate in user research and usability testing, translating findings into design decisions.
- Conduct competitive analysis to inform UX patterns.
- Learn and apply Salesforce's brand voice, tone, and design system guidelines.
- Work with tools like Claude, OpenCode, GitHub, and Figma to design and augment prototypes.
- Present work in team critiques and incorporate feedback using structured models.
- Participate in Content Design reviews as a reviewer, providing feedback on others' designs.
- Explore how AI tools are shaping content design workflows.
Requirements
- Currently pursuing a Bachelor's or Master's degree from a North American school in a related field (communications, product design, UI/UX design, HCI, cognitive science, user research) and returning to school after the internship.
- An online portfolio showcasing UX design work, storytelling, UX writing, and user-focused design thinking.
- Curiosity about how words and design decisions impact user experience and accessibility.
- Comfort giving and receiving feedback and adapting to changing priorities.
- Ability to effectively guide AI tools to achieve desired outcomes.
- Experience using large language model (LLM) coding assistants and agentic tools is a plus.
- Experience using tools like Copilot, Cursor, Claude Code, or Gemini is a plus.
- Basic familiarity with Figma or similar design tools is beneficial but not required.