Summer 2027 Intern - Applied Scientist, Optimization

Remote • California - San Francisco

Posted 1d ago

Remote Work Policy

Fully remote

Categories

Machine Learning Engineer

About the job

Salesforce is seeking a PhD Intern, Applied Scientist - Optimization to join our Agentforce team. This internship focuses on transforming static optimization pipelines into a dynamic, self-learning platform, critical for improving operational efficiency and adapting to real-time market trends. The systems you contribute to manage millions of service appointments daily for critical global customers, powering a platform with over $1 billion in revenue. This is a hands-on research internship where you will apply academic research to drive measurable efficiency gains and substantial customer value, mentored by a team of engineers and scientists.

Responsibilities

  • Apply academic theory into practice by experimenting and prototyping solutions using novel algorithms for system challenges.
  • Contribute to the technical vision and long-range plan for optimization capabilities through research and proof-of-concept development.
  • Participate in technical discussions to set the strategic direction for research and development of novel optimization solutions.
  • Collaborate with cross-functional teams to translate prototypes into actionable solutions.
  • Collaborate closely with engineers and scientists, fostering a culture of innovation and continuous learning.

Requirements

  • Currently enrolled in a Ph.D. program in Operations Research, Applied Mathematics, Computer Science, or equivalent.
  • Strong research experience and foundational knowledge in solving complex optimization problems through mathematical programming or metaheuristics.
  • Interest in blending mathematical models and machine learning techniques for industrial problems.
  • Proficiency with open-source and proprietary mathematical programming solvers (e.g., CPLEX, Gurobi).
  • Experience in large-scale forecasting and data-driven decision making.
  • Strong communication and collaboration skills.

About Salesforce

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