Success Architect - MuleSoft

About the job

Responsibilities

• Become a MuleSoft subject-matter expert for the broader Success Architect organization, including enterprise architecture concepts, governance, and cross-cloud solutions.
• Engage with Signature Success customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to MuleSoft.
• Develop delivery and discovery assets aligned with the SA engagement catalog, tailored to the unique needs and opportunities of MuleSoft customers.
• Build strong relationships with both internal and external business partners, contributing to broader goals and growth.

Requirements

• Broad perspective on API and integration patterns, use cases, technologies, and trends.
• Significant experience as a MuleSoft practitioner with hands-on experience in large-scale integration deployments.
• Recognized and certified MuleSoft expert with deep understanding of the Anypoint Platform.
• Expert domain knowledge in Performance, Scaling, DevOps, and Containerization, including working knowledge of Kubernetes.
• Ability to evaluate architecture and infrastructure to uncover technical needs and make recommendations for improvement.
• Demonstrated ability to analyze, design, and optimize business processes using technology and integration.
• Ability to serve as a Trusted Advisor, driving conversations with Enterprise Architects, CTOs/CIOs, and Business Stakeholders.
• Ability to advise and mentor diverse teams using influence and adaptive communication strategies.
• Comfortable multitasking across parallel work streams.
• Strong willingness and comfort in diving into new situations and learning new technologies quickly.
• Excellent written, presentation, and overall communication skills.
• Proactive and self-starting attitude with the ability to manage tasks independently.
• Familiarity with micro-services, cloud architecture, and considerations for on-prem vs Hybrid vs Cloud platforms.
• Experience supporting/troubleshooting scaling and performance issues related to integration across distributed systems.
• Demonstrated thought leadership through publications, public speaking, and other means.
• Past experience leading enterprise-wide initiatives.
• Experience in a customer-facing, sales-aligned role such as a professional services consultant/architect, solutions architect, or customer success role is a plus.