Software Engineer, Sandbox & Agent Executor

$164k - $306k • Remote • San Francisco, United States • full_time

Posted 18d ago

Remote Work Policy

Fully remote

Employment Type

full_time

Categories

AI Agent Engineer

About the job

Retool is building the platform that makes custom software, especially AI-powered applications, safe to ship. As AI empowers more people to build software, the risk of shipping ungoverned applications grows. Retool provides a platform that connects to business data, enforces enterprise policies, and allows teams to create and reuse components safely. This role focuses on building the agent platform behind Retool's AI products, owning model-driven behavior in production, and ensuring the reliability, affordability, and scalability of agentic products used by engineering teams.

Responsibilities

  • Own the behavior of agentic features across multiple product surfaces, focusing on quality, safety, variance, and failure modes.
  • Shape the tool and harness surface agents operate against, including MCP servers, sub-agents, and skills.
  • Work across product and infrastructure boundaries to shape agent behavior and understand runtime costs.
  • Serve as the infrastructure team's technical counterpart on agent workloads.
  • Design and evolve prompting, context construction, retrieval, routing, and tool-use strategies for long-horizon workflows.
  • Build evaluation systems to measure agent performance through statistical signals, distributions, and trends.
  • Detect, diagnose, and resolve non-deterministic failures such as hallucinations, partial correctness, instruction drift, or context sensitivity.
  • Partner with product and infrastructure teams on provisioning, isolation, and rollout of agent workloads, including for self-hosted customers.
  • Set the pattern for shipping agentic products safely.

Requirements

  • 6+ years of professional engineering experience with ownership over complex systems in production.
  • Production experience with agentic systems, including context engineering, tool use, and evaluation frameworks at real user scale.
  • Hands-on experience with sandboxing technology and running agents inside sandboxed environments.
  • Experience in Kubernetes or equivalent in practice (EKS, ECS, or similar), owning services end to end.
  • Strong systems thinking with the instinct to use AI as an augment to engineering judgment.
  • Curiosity in understanding model outputs and a habit of checking rather than assuming.
  • Experience mentoring engineers on AI-related work, including when to rely on models and when not to.
  • Experience building for developer surfaces like CLIs, IDE extensions, or coding harnesses (bonus).
  • Experience shipping into enterprise or air-gapped environments where direct observation is limited (bonus).

About Retool

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