Field Engineer
Remote • Foster City, CA • FullTime
Posted 1y ago
About the job
As an Enterprise/Strategic Field Engineer, you will be the technical expert for Replit's largest and most strategic accounts. This hybrid role involves high-impact pre-sales activities, such as closing complex technical evaluations, and post-sales responsibilities, including driving adoption, expansion, and retention. You will own the complete technical relationship, from initial architecture discussions through multi-year growth, ensuring customers fully leverage Replit and become Replit-powered organizations. You will collaborate closely with Account Executives and Account Managers in a high-accountability Pod structure, acting as a proactive, strategic technical leader to anticipate and resolve issues, champion new use cases, and significantly influence annual recurring revenue.
Responsibilities
- Conduct strategic technical discovery and design winning technical strategies for complex deals.
- Build live, functional applications during executive meetings to demonstrate immediate value and technical feasibility.
- Write and deploy Model Context Protocol (MCP) servers to securely connect Replit Agents to customer-specific data.
- Configure workspace policies and AI governance templates for data safety, compliance, and CISO approval.
- Lead deep-dive reviews for Single-Tenant/VPC deployments to align with customer security postures.
- Organize and lead high-energy Hackathons to drive hands-on experience and excitement.
- Lead technical kickoffs for production readiness, including SSO/SCIM provisioning, guardrails, and security setup.
- Provide technical onboarding and enablement through training sessions and workshops to maximize customer capabilities.
- Develop Design Systems and starter templates tailored to customer stacks to accelerate internal development.
- Build trust with technical stakeholders and run enablement sessions to foster viral growth within accounts.
- Proactively identify new teams, use cases, and projects for expansion, providing technical validation.
- Co-lead value-based Quarterly Business Reviews (QBRs) focusing on business value and strategic roadmap alignment.
Requirements
- 5-7+ years in technical customer-facing roles (Solutions Engineer, Sales Engineer, etc.) at a high-growth B2B SaaS or dev tools company.
- Deep understanding of Replit, with experience building Replit applications.
- Experience working with enterprise prospects to drive adoption, expansion, and renewal.
- Ability to explain complex technical concepts to non-technical executives and translate business requirements into technical architecture.
- Proven ability to run POCs, onboarding sessions, and workshops, translating vague requirements into live applications.
- Proficiency in reading and writing code (JavaScript, Python, or similar).
- Understanding of APIs, databases, CI/CD pipelines, and modern cloud architecture.
- Thrive in a high-accountability POD structure.
- Comfort with up to 25% travel (expect 30%+).