Forward Deployed Engineer, Lead - AI Engineer
New York, NY • FullTime
Posted 2mo ago
Remote Work Policy
On-site
Employment Type
FullTime
Categories
Applied AI Engineer
About the job
Reflection is a research lab dedicated to making intelligence open and accessible for everyone to use, customize, and build on. We are seeking an exceptional technical lead to build and scale our Forward Deployed Engineering function within the AI Solutions team. This role is critical in bridging our cutting-edge AI research with real-world enterprise deployments. As a Forward Deployed Engineer Lead, you will own the end-to-end technical strategy, execution, and delivery of complex agentic applications, from early pre-sales discovery through production deployment.
Responsibilities
- Partner with Deployment Strategists and Sales to understand enterprise customer needs, architect solutions, and develop transformative agentic applications.
- Architect and build complex agentic systems using state-of-the-art models, orchestrating sophisticated LLM workflows and integrating deeply with enterprise infrastructure.
- Collaborate with research teams to adapt and fine-tune models for customer-specific needs, contributing to internal codebase for inference, fine-tuning, and evaluation.
- Own end-to-end deployments across hybrid environments (public cloud, VPC, and on-premises), ensuring production-grade scalability, performance, and reliability.
- Shape and scale the Forward Deployed Engineering organization by defining playbooks, best practices, technical standards, and mentorship to support team growth.
Requirements
- Strong software engineering background with experience shipping production-grade systems (Python, Typescript).
- Proven track record of deploying enterprise software in cloud or hybrid environments using modern DevOps practices (Docker, Kubernetes, and CI/CD).
- Deep understanding of machine learning concepts and hands-on experience with modern AI stacks, including vector databases, RAG pipelines, agent orchestration, evaluations, and fine-tuning.
- 6+ years of software engineering experience, including 2+ years in a technical leadership capacity delivering AI-driven enterprise solutions.
- Demonstrated ability and interest to work in customer-facing environments, understanding user needs, architecting solutions for real business problems, and delivering tangible outcomes.
- Self-starter with high agency and ownership, excelling in fast-paced startup environments.
Benefits
- Top-tier compensation: Salary and equity structured to recognize and retain our talent globally.
- Stock options.
- Comprehensive medical, dental, vision, and life insurance.
- Annual wellness allowance.
- Lunch and dinner provided in the office daily.
- 22 weeks paid parental leave for all new parents.
- Unlimited paid time off in the U.S.
- 30 days paid time off in the U.K.
- Visa sponsorship support.
- Regular off-sites, happy hours, and team celebrations.