People Technology Analyst, Workday PATT & Benefits
Remote • US - Remote • FullTime
Posted 7h ago
Remote Work Policy
Fully remote
Employment Type
FullTime
Categories
Applied AI Engineer
About the job
OpenAI's People team is seeking a People Technology Analyst with deep expertise in Workday Absence, Time Tracking, and Benefits. This role will independently own the configuration, ongoing support, and improvements for these critical areas, including benefits for both US and international employees. You will collaborate closely with Benefits, People Operations, Payroll, Finance, and Engineering to translate complex requirements into reliable systems and user-friendly employee experiences. The position also involves identifying opportunities for automation, AI, and custom tools to enhance operational efficiency and employee support within the People Technology team.
Responsibilities
- Own Workday configuration and improvements for Absence, Time Tracking, and Benefits, including interdependencies.
- Design and maintain absence plans, accruals, leave processes, time entry rules, and approvals for a global workforce.
- Partner with Payroll to ensure accurate data flow and troubleshoot issues.
- Independently manage US and international benefits configuration, including enrollment, eligibility, and life events.
- Lead open enrollment systems readiness, including configuration, testing, launch, and support.
- Manage Absence, Time Tracking, and Benefits systems for new countries, policy changes, and evolving employee needs.
- Own projects from discovery through release, documentation, and post-launch performance.
- Collaborate with engineers to improve integrations and build automation or AI-assisted workflows.
- Maintain system security, data quality, reporting, and change controls, resolving production issues.
- Create documentation and training for system users.
Requirements
- Deep, hands-on Workday expertise in Absence and Time Tracking, including configuration, testing, and support of connected workflows.
- Demonstrated experience independently owning Workday Benefits configuration for US and international programs.
- Understanding of time, absence, and benefits data flow into payroll and downstream systems, with troubleshooting capabilities.
- Experience translating complex policies and business requirements into maintainable system designs, including country-specific configurations.
- Strong Workday technical skills (business processes, calculated fields, reporting, security, data loads) and integration troubleshooting.
- Proven ownership of systems through implementation and ongoing operations, with a record of improving reliability and user experience.
- Good product judgment, including asking clarifying questions, understanding underlying problems, and prioritizing effectively.
- Clear communication skills and ability to work across People, Payroll, Benefits, Finance, and Engineering teams.
- Comfort working through ambiguity, balancing operational needs with long-term improvements, and attention to detail.