Manager, Applied AI Engineering (Large Enterprise)
Remote • London, UK • FullTime
Posted 1mo ago
Remote Work Policy
Fully remote
Employment Type
FullTime
Categories
Applied AI Engineer
About the job
We are seeking an Applied AI Engineering leader to ensure the technical success of our most strategic Large Enterprise customers across EMEA. In this role, you will manage the entire implementation journey, ensuring seamless platform integration. As the voice of our customers, you will align technical teams to deliver a consistent and exceptional experience throughout the customer lifecycle. Success will be measured by live production applications, increased API adoption, and impactful customer stories that demonstrate the value of our technology. This role is open in both our London and Munich offices.
Responsibilities
- Own the strategy and operating model of the Large Enterprise Applied AI team, ensuring alignment with company objectives and customer needs.
- Lead, build, and mentor a team of high-performing ADEs to deliver exceptional customer outcomes, demonstrated by production customer applications and increased API adoption.
- Serve as the technical advocate for customers, synthesizing their needs to develop Research and Applied Product/Engineering roadmaps.
- Act as the primary technical escalation point during development, fostering trust and maintaining direct communication with executive-level stakeholders.
- Serve as an industry thought leader, championing the safe and innovative application of our technology across various sectors.
Requirements
- 8+ years of experience in a technical customer-facing role, managing C-level technical and business relationships with complex global organizations.
- 2+ years of experience leading technical post-sales teams with a demonstrated ability to hire, develop, and manage technical teams.
- Experience leading complex implementations of Generative AI/traditional ML solutions to production for large enterprises.
- Knowledge of network/cloud architecture.
- Effective and polished communicator who can translate business and technical topics to all audiences and mentor others.
- Humble attitude, eagerness to help others, and a desire to acquire missing knowledge for team and customer success.
Benefits
- Relocation assistance to new employees.