Forward Deployed Engineer - Sydney
Remote • Sydney, Australia • FullTime
Posted 1mo ago
Remote Work Policy
Fully remote
Employment Type
FullTime
Categories
Applied AI Engineer
About the job
OpenAI's Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems, operating at the intersection of customer delivery and core platform development. As a Forward Deployed Engineer (FDE), you will lead complex, end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. Success will be measured through production adoption, measurable workflow impact, and feedback that influences product and model roadmaps. You will collaborate closely with Product, Research, Partnerships, GRC, Security, and GTM teams.
Responsibilities
- Own technical delivery across multiple deployments from prototype to production.
- Build full-stack systems to deliver customer value and improve learning.
- Embed with customer teams to understand needs and guide adoption.
- Scope work, sequence delivery, and proactively remove blockers.
- Balance scope, speed, and quality, adjusting plans as needed.
- Contribute directly to code when necessary for progress or clarity.
- Codify working patterns into reusable tools and playbooks.
- Share field feedback to inform Research and Product on model performance.
- Maintain team momentum through clarity and follow-through.
Requirements
- 5+ years of engineering or technical deployment experience, including customer-facing work.
- Experience scoping and delivering complex systems in fast-moving or ambiguous environments.
- Proficiency in writing and reviewing production-grade code (frontend and backend) using Python, JavaScript, or comparable stacks.
- Experience building or deploying systems powered by LLMs or generative models.
- Understanding of how model behavior impacts product experience.
- Ability to simplify complexity and make sound decisions under pressure.
- Clear communication skills with engineers, product teams, and customer stakeholders.
- Ability to identify risks early and adjust plans without slowing down.
- Demonstrated calm and judgment in high-stakes situations.
Benefits
- Relocation assistance
- Hybrid work model (3 days in office per week)