Forward Deployed Engineer (FDE), Healthcare - Seattle
Seattle • FullTime
Posted 1mo ago
Remote Work Policy
On-site
Employment Type
FullTime
Categories
Applied AI Engineer
About the job
OpenAI is seeking a Forward Deployed Engineer (FDE) to lead end-to-end deployments of AI models within healthcare organizations. This role involves technical discovery, architecture, implementation, evaluation, and productionization of AI systems tailored to complex customer workflows, data, infrastructure, and regulatory constraints. You will collaborate closely with customer technical teams and internal partners to deliver solutions and translate deployment learnings into product improvements, measuring success through production adoption and measurable workflow impact. This position owns the technical solution and is based in Seattle.
Responsibilities
- Own the technical solution end-to-end, from customer discovery and workflow scoping through architecture, hands-on implementation, evaluation, production deployment, adoption, and handoff.
- Partner with customer engineers, operators, and domain experts to frame problems, define scope, and translate workflows into technical requirements and measurable outcomes.
- Design and implement production AI applications and agentic systems integrating with customer infrastructure, APIs, data platforms, EHRs, claims systems, and operational tools.
- Build with appropriate safeguards for protected health information (PHI), HIPAA, privacy, security, authorization, governance, and auditability.
- Define and operationalize evaluations, validation evidence, human-review workflows, escalation paths, and launch criteria.
- Use evaluation results, error analysis, observability, and customer feedback to improve system reliability, performance, model selection, and production readiness.
- Distill deployment learnings into reference architectures, interoperability patterns, evaluation harnesses, security controls, and reusable technical primitives.
Requirements
- 6+ years of software engineering, ML/AI engineering, solutions engineering, technical consulting, or comparable experience.
- Experience as a senior engineer, tech lead, or deployment owner making technical decisions in ambiguous environments.
- Deeply hands-on experience owning technical discovery, architecture, implementation, evaluation, productionization, and handoff for complex customer-facing or enterprise systems.
- Healthcare experience including payer workflows, provider operations, EHR systems, or interoperability standards (e.g., Epic, HL7, FHIR).
- Exposure to provider or health-system workflows (e.g., clinical operations, revenue cycle management, patient access, contact centers) or EHR and interoperability technologies.
- Experience shipping complex systems as a forward deployed or customer engineer, an engineer within a healthcare organization, a builder at a healthcare technology company, a technical consultant, a solutions architect for regulated enterprises, or a technical founder.
- Strong judgment regarding AI evaluation, privacy, security, governance, and reliability.
Benefits
- Relocation assistance