Deployment Lead, Financial Services- NYC
$25k - $50k • Remote • New York City • FullTime
Posted 14h ago
Remote Work Policy
Fully remote
Employment Type
FullTime
Categories
Applied AI Engineer
About the job
OpenAI's Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems, operating at the intersection of customer delivery and core platform development. In this role, you will define how OpenAI delivers complex systems to customers, owning how they are built, shipped, and adopted. You will translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will focus on the Financial Services vertical, deploying next-generation AI capabilities across operations, investment processes, and portfolio companies. Success will be measured by impact, delivery reliability, operating leverage, judgment under pressure, and product impact.
Responsibilities
- Own the technical delivery plan for multiple interdependent work streams, translating business objectives into a roadmap.
- Run day-to-day engineering execution, tracking and driving delivery across OpenAI FDE and customer teams.
- Embed with customer teams to land production deployments and drive adoption, leading onboarding and change management.
- Partner with Product and Research to ensure platform components and research work streams support deployment goals.
- Codify solution patterns and extract reusable patterns and field signals to improve product and models.
- Own value cases and ROI, setting impact hypotheses, baselines, and KPIs, and reporting on pre-/post-deployment measurement.
- Shape how OpenAI engages Financial Services customers.
Requirements
- 7+ years of customer-facing technical delivery leadership experience.
- Expertise in the Financial Services industry.
- Track record of successfully leading large, complex, high-stakes customer engagements, ideally involving AI.
- Ability to excel in high ambiguity environments and simplify complex, dynamic work.
- Ability to move fluidly between system-level understanding and execution-level detail.
- Strong strategic thinking and pattern-matching abilities.
- Strong technical fluency and sharp sequencing instincts.
- Experience shipping AI/LLM systems, understanding solution patterns, integration basics, and production pitfalls.
- Ability to act as a translator with executive presence, making technical trade-offs legible to business leaders.
- Willingness to be onsite with customers frequently (often 25-50%, sometimes higher).
Benefits
- Relocation assistance
- Hybrid work model (3 days in office per week)