Contract Management Lead (Procurement)
Remote • San Francisco • FullTime
Posted 1mo ago
Remote Work Policy
Fully remote
Employment Type
FullTime
Categories
Applied AI Engineer
About the job
OpenAI is seeking a strategic builder-operator to establish an AI-led contracting capability that improves speed, consistency, and execution across the company. In this role, you will partner with leaders and stakeholders across Procurement, Legal, Finance, Security, Engineering, and business teams to design and oversee the contracting process from intake through negotiation and lifecycle management. You will bring structure to ambiguity, align partners around shared priorities, and build repeatable operating mechanisms, responsible AI-assisted workflows, and a centralized contract lifecycle management (CLM) system of record. As a Contract Management Lead, you will build, lead, and continuously improve OpenAI’s AI-led contracting help desk—a new capability designed to scale contract drafting, review, negotiation, and lifecycle management without significantly increasing headcount. You will own the service strategy, operating model, delivery oversight, coordinator enablement, workflow design, and performance tracking.
Responsibilities
- Own the product vision and roadmap for an AI-led contracting help desk, translating user needs into a scalable, measurable service for contract intake, triage, and lifecycle management.
- Build and continuously improve the AI-enabled contracting framework, including agent-assisted drafting, clause and fallback recommendations, negotiation guidance, risk detection, and human-in-the-loop escalation.
- Own the contract lifecycle management (CLM) platform and system of record, including workflows, approved templates and playbooks, metadata, reporting, and integrations with procurement tools and repositories.
- Enable sourcing coordinators to lead day-to-day negotiations and agreement execution through effective training, clear ownership, service levels, and operational support.
- Partner with Legal, Procurement, Engineering, Security, Privacy, and Finance to define approval guardrails, resolve escalations, and deploy AI responsibly.
- Pilot emerging contract lifecycle management and AI capabilities; measure cycle time, automation, quality, coordinator delivery, and stakeholder adoption; and use those insights to improve the service.
Requirements
- Bring an AI-forward mindset, with experience building or deploying AI-enabled agents, automation, or decision-support workflows and a practical understanding of evaluation, human review, confidentiality, and operational safeguards.
- Think and operate like a product manager: identify user needs, define a roadmap, prioritize workflows, launch pilots, and continuously improve the experience using data and feedback.
- Bring strong commercial contracting and legal-language judgment; a JD, law degree, or comparable legal background is strongly preferred, but exceptional equivalent experience is welcome.
- Have implemented or owned a contract lifecycle management (CLM) platform and can design templates, clause libraries, integrations, reporting, and scalable workflows.
- Can build and run a service model that enables sourcing coordinators, clarifies ownership, tracks delivery, and escalates risk without personally owning every negotiation.
- Build trusted cross-functional partnerships and bring structure, speed, and sound judgment to ambiguous, high-stakes operational problems.
Benefits
- Relocation assistance to new employees