Enterprise Applied AI Leader
San Francisco • FullTime
Posted 1mo ago
About the job
Mercor is seeking an Enterprise Applied AI Leader to build and scale a technical delivery team responsible for deploying Mercor's Enterprise AI platform for enterprise customers. This is a customer-facing leadership role integrated with Sales/GTM and delivery teams, focused on leading engineers in the end-to-end technical delivery of production-grade AI systems. You will work hand-in-hand with customer stakeholders to solve complex business problems and contribute to the commercial relationship, with success measured by customer outcomes and commercial impact. Your primary responsibility is enabling your engineering team to execute, while being technically credible and capable of hands-on contribution.
Responsibilities
- Partner directly with customers to align technical requirements with business objectives.
- Co-lead a technical team with an operations counterpart to deliver scalable, production-ready AI systems.
- Translate ambiguous workflows into scalable AI-powered solutions, integrating across enterprise systems, APIs, internal tools, and data sources.
- Guide the deployment of AI workflows, agent orchestration, evaluation systems, and continual learning feedback loops.
- Hire, mentor, and develop exceptional engineers while establishing rigorous engineering and technical delivery practices.
- Work closely with Sales/GTM, Product, Research, and Platform Engineering to bring new AI capabilities into production.
Requirements
- 5+ years building production software systems with strong fundamentals in Python, Go, Java, Rust, or similar.
- 2+ years directly managing technical teams.
- Proven track record leading customer-facing technical delivery for enterprise software, AI products, or developer platforms.
- Deep experience designing distributed systems and cloud-native applications.
- Highly comfortable communicating complex technical concepts to both engineers and executive-level customer stakeholders.
- Demonstrated ability to lead through ambiguity, coach others, make decisive technical calls, and maintain high execution velocity in unstructured environments.
Benefits
- Participation in the Enterprise revenue sharing pool
- Generous equity grant vested over 4 years
- Up to $15k Relocation bonus
- $10K housing bonus (if you live within 0.5 miles of our office)
- $1.5K monthly stipend for meals
- Free Equinox membership
- $200 monthly laundry reimbursement
- $200 monthly personal wellness reimbursement
- Health, Dental, Vision insurance