Automation Engineer
$134k - $203k • New York City • FullTime
Posted 1mo ago
Job Location
New York City
Tech Stack
Remote Work Policy
On-site
Employment Type
FullTime
Categories
AI Engineer
About the job
Legora is redefining legal work with an AI-native workspace designed for legal professionals. Our platform enables users to analyze documents rapidly, streamline workflows, and enhance precision, allowing them to focus on strategic judgment and outcomes. Trusted by over 2,100 customers globally, Legora has achieved significant ARR growth and continues to expand through strategic acquisitions. We foster a culture of ownership, excellence, and continuous growth, where impact and pace are paramount. The IT Platform & Automation team is responsible for Legora's identity, device, and SaaS systems, ensuring their reliability as the company scales. As an Automation Engineer on this team, you will be instrumental in managing and enhancing our automation capabilities, including the Serval platform, and identifying new opportunities for automation in partnership with various business units.
Responsibilities
- Manage the day-to-day operation, configuration, and integrations of the Serval platform, ensuring workflows are reliable and well-documented.
- Identify, assess, and deliver automation opportunities independently and collaboratively.
- Build workflows and integrations using automation platforms and AI agents for processes like onboarding/offboarding, access provisioning, and SaaS administration.
- Support People Technology by building and testing integrations between the HRIS and other business systems.
- Develop AI-enabled services to help employees find information and complete approved actions, including setting permissions and fallbacks.
- Plan and deliver changes by comparing approaches, explaining tradeoffs, and coordinating dependencies with system owners.
- Implement automated checks to test workflows, catch failures and regressions, and verify results in connected systems.
- Monitor workflow outcomes, fix recurring failures, and use logs and API responses for troubleshooting.
- Measure the impact of automation efforts on manual effort, errors, and delays, and incorporate user feedback.
Requirements
- Practical experience in identifying automation opportunities and building workflows or integrations.
- Comfort with configuring integrations and adjusting workflows based on results.
- Proficiency in testing workflows and verifying their effects in connected systems, including using automated checks.
- Sound judgment regarding AI output, including assessing accuracy, consistency, and usefulness.
- Ability to understand technical logic, workflows, and data movement through APIs.
- Experience in corporate IT, specifically with identity, SaaS, or IT systems.
- Comfort working with some ambiguity, planning work with unclear requirements, and coordinating dependencies.
- Accountability for owning a system's day-to-day operation, resolving problems, and assisting users.
Benefits
- Competitive salary
- Comprehensive benefits
- Tools for success
- Meaningful work shaping AI usage for lawyers
- In-person environment with an office designed for builders
- Company-provided lunch daily