Solutions Engineering Manager
$250k - $330k • Remote • Nashville
Posted 8h ago
Job Location
Nashville
Tech Stack
Remote Work Policy
Fully remote
Categories
Applied AI Engineer
About the job
Glean is seeking a talented Solutions Engineering Manager to lead and develop a team of Solutions Engineers supporting our Enterprise segment within the Central region. In this role, you will guide technical strategy across prospect and customer engagements, helping organizations understand how Glean’s Work AI platform can address their needs and deliver business value. You will lead and improve pre-sales work—including technical discovery, tailored demonstrations, use-case workshops, and pilot engagements—and partner across Glean to support customer adoption and growth.
Responsibilities
- Lead, coach, and develop a team of Solutions Engineers.
- Establish and apply a strong regional operating rhythm in partnership with Sales leadership.
- Set the standard for how the team leads technical discovery, connects customer priorities to business outcomes, designs solutions, delivers demonstrations, facilitates use-case workshops, and structures pilots.
- Coach the team on applying sales methodologies to improve qualification, deal strategy, and outcome delivery.
- Build repeatable plays, enablement, and inspection mechanisms to raise the quality and consistency of SE execution.
- Coach and guide account teams to identify opportunities to expand Glean adoption.
- Partner with Sales, Applied AI/Post-Sales, Product Management, PMM, and Engineering to resolve technical issues and improve customer outcomes.
- Contribute to hiring strategy, capacity planning, and organizational design for Solutions Engineering.
- Represent Glean’s technical point of view with customers and the technical community.
Requirements
- Experienced people leader with a track record of developing high-performing teams.
- Strong understanding of technical pre-sales processes, including discovery, demonstrations, and workshops.
- Familiarity with sales methodologies like Command of the Message and MEDDPICC.
- Ability to partner effectively with cross-functional teams (Sales, Product, Engineering).
- Experience in capacity planning and organizational design.
- Ability to represent a company's technical point of view.