Partner Solutions Engineer
$25k - $50k • San Francisco, CA
Posted 10d ago
Remote Work Policy
On-site
Categories
Applied AI Engineer
About the job
Glean is seeking a Partner Solutions Engineer to serve as a partner-facing technical expert. This role is responsible for guiding strategic partners, including VARs, GSIs, SIs, Cloud Partners, and ISVs, in the successful design, deployment, scaling, and operationalization of Glean across their customer base. The ideal candidate will be comfortable leading hands-on workshops and enablement sessions, developing technical solutions, and providing consultation on complex partner-led services. You will collaborate with partner solution architects, delivery teams, product teams, and partner managers to build their expertise, assets, offerings, and confidence in establishing a sustainable Glean services practice, enabling them to support multiple customers at scale and deliver post-sales services and production-ready Glean solutions.
Responsibilities
- Own the technical success of partners through onboarding, deep technical enablement, early production deployments, and scaled delivery.
- Lead technical trainings, deep dives, workshops, and co-build sessions for partner teams.
- Assist partners in creating repeatable service offerings, implementation packages, and reference architectures.
- Develop partner technical maturity to enable independent architecting, implementation, troubleshooting, and support of Glean in production.
- Identify partner capability gaps and collaborate with internal teams to address them through programs, code, content, or product changes.
- Serve as Glean's technical representative within partner organizations, fostering strong relationships.
Requirements
- Experience as a partner-facing technical expert.
- Comfort leading hands-on workshops and enablement sessions.
- Experience developing technical solutions and consulting on complex partner-led services.
- Ability to build partner skills, assets, offerings, and confidence.
- Experience enabling partners to support multiple customers at scale.
- Experience guiding partners in delivering post-sales services and production-ready solutions.