Lead Site Reliability Engineer
$200k - $260k • Mountain View, CA
Posted 1mo ago
About the job
Glean is seeking a Site Reliability Engineering Lead to foster a culture of engineering excellence, drive technical strategy, and develop a high-performing, collaborative team. Your role is pivotal in ensuring our services meet stringent Service Level Objectives (SLOs) and in building resilient, automated production environments in the cloud. You'll lead a team and be responsible for products globally, providing technical leadership to key projects and empowering your team to do the same. Much of our software development focuses on building infrastructure to scale our operations in a hybrid cloud environment and eliminating work through automation. On the SRE team, you’ll have the opportunity to manage the complex challenges of scale and fast growth which are unique to Glean, while using your expertise in coding, algorithms, problem-solving, and SRE practices. We keep Glean applications up and running, ensuring our customers have the best and most reliable experience possible.
Responsibilities
- Provide technical leadership and mentorship to drive engineering excellence and a culture of reliability.
- Set best practices for incident management, performance optimization, and automation.
- Influence best practices, drive cross-team collaborations, and contribute to key objectives.
- Establish strong technical credibility and shape architectural decisions for reliable systems.
- Implement and maintain resilient cloud architectures.
- Monitor system performance and proactively identify and resolve bottlenecks.
- Participate in the primary on-call rotation.
- Cultivate technical curiosity, a growth mindset, and a blameless postmortem culture.
- Continuously optimize the on-call process for sustainability and efficiency.
- Develop and maintain automation scripts, tools, and processes for system deployment, monitoring, and management.