Software Engineer I / II
$160k - $250k • Remote • New York • FullTime
Posted 7mo ago
Job Location
New York
Tech Stack
Remote Work Policy
Fully remote
Employment Type
FullTime
Categories
Applied AI Engineer
About the job
Giga is building the next generation of customer experience with real-time AI agents that understand emotion, resolve issues instantly, and scale across the world's largest enterprises. We are seeking software engineers to help build the systems that power these AI agents. You will work across the backend, from data pipelines and integrations to agent infrastructure, shipping features alongside experienced engineers who will help you grow. This role offers the opportunity to contribute to real problems from day one, ramp up quickly, take ownership of your work, and operate with increasing independence as you learn the codebase. As an early-career engineer, you'll be paired with senior engineers on larger initiatives while also owning smaller projects end-to-end.
Responsibilities
- Build features for AI assistants, including charts and alerts in Slack, natural language queries, and platform resource management.
- Develop log visualization tools with filters, timestamps, and frequency charts for agent behavior visibility.
- Implement dynamic, time-based knowledge updates from external sources like status pages.
- Enhance agent memory for conversation awareness and context retention across sessions.
- Contribute to projects across the full stack, from data pipelines and integrations to agent infrastructure.
Requirements
- 1-3 years of professional software engineering experience.
- Curiosity and a desire to understand how things work.
- Ability to receive feedback and iterate quickly.
- A preference for shipping quality code.
- Desire for early responsibility in a startup environment.
Benefits
- Competitive base salary
- Bonus
- Equity
- Catered lunch daily
- Dinner stipend
- $500/month wellness & commuter benefit
- 401(k) plan
- Medical, dental, and vision coverage