Researcher, Figma Agentic Experiences
$169k - $250k • Remote • San Francisco, CA • New York, NY • United States
Posted 1mo ago
Job Location
San Francisco, CA • New York, NY • United States
Tech Stack
Remote Work Policy
Fully remote
Categories
AI Agent Engineer
About the job
Figma is seeking a seasoned researcher to join its Agentic Experiences team. This role will focus on shaping and executing research to drive innovation in design and production tooling, particularly in the evolving landscape of AI-assisted product development. You will explore complex questions around trust, verification, and control in AI-driven experiences, influencing company strategy and product decisions. The ideal candidate is passionate about research, AI-led experiences, and translating user needs into impactful product strategies. This full-time position can be based in one of our US hubs or remotely within the United States.
Responsibilities
- Deliver strategic research and recommendations to influence the vision and strategy for Figma’s Agentic Experiences.
- Partner with product leaders to identify opportunities, generate strategy, and define success metrics.
- Break down complex business challenges into clear research plans and own the end-to-end research process.
- Leverage product mindset and storytelling to influence the product roadmap.
- Provide multi-quarter strategic direction and actionable, short-term recommendations.
- Advocate for the role of Research as a strategic partner and mentor others to raise the craft bar.
Requirements
- 7+ years of experience in UX research or user insights at a high-growth B2B SaaS company.
- Direct experience researching AI-powered products and features, including evaluating user trust in AI.
- Proven track record of independently owning significant research programs from framing to product recommendations.
- Expertise in qualitative and quantitative research methodologies for opportunity identification, concept testing, and feature iteration.
- Comfort with product telemetry and analytics, forming hypotheses from behavioral data.
- Demonstrated success in identifying and prioritizing critical assumptions and designing research to test them.
- Proven ability to gain buy-in from executive stakeholders and cross-disciplinary partners by articulating user stories and their implications.
- Ability to balance speed and rigor, pivot directions, seek new perspectives, and find creative solutions.
- Ability to balance user research, strategy, business insights, team input, and intuition in decision-making.