Senior Production Engineer, Managed Cloud

$170k - $205k San Francisco, CA - US FullTime

Posted 1mo ago

Job Location

San Francisco, CA - US

Tech Stack

Remote Work Policy

On-site

Employment Type

FullTime

Categories

Applied AI Engineer

About the job

Crusoe is seeking a Senior Production Engineer to join their Managed Cloud team. This role is crucial for ensuring the reliability and scalability of Crusoe's AI-optimized cloud platform, delivering a seamless cloud experience at scale. The engineer will be responsible for building and delivering highly available, performant, and cost-efficient AI infrastructure to support compute-intensive, latency-sensitive workloads for customers.

Responsibilities

  • Design and operate reliable managed AI services, focusing on serving and scaling LLM workloads.
  • Define, measure, and improve SLIs/SLOs to meet performance and reliability targets.
  • Collaborate with AI, platform, and infrastructure teams to optimize large-scale training and inference clusters.
  • Automate observability by building telemetry and performance tuning strategies for latency-sensitive services.
  • Investigate and resolve reliability issues in distributed AI systems using telemetry, logs, and profiling.
  • Contribute to the architecture of next-generation distributed systems for AI-first environments.

Requirements

  • Strong software engineering background with experience building production-grade systems.
  • Demonstrated experience in distributed systems design and implementation.
  • SRE mindset and experience, including defining/measuring SLIs/SLOs, building monitoring/observability, driving performance/reliability improvements, designing fault-tolerant systems, and automated testing.
  • Proficiency in at least one modern programming language (Python, Go, Java, C++).
  • Familiarity with Kubernetes or container orchestration platforms.
  • Strong collaboration and communication skills.
  • Ability to thrive in a fast-paced, mission-driven environment.

Benefits

  • Industry competitive pay
  • Restricted Stock Units
  • Health insurance package options (HDHP and PPO, vision, dental)
  • Employer contributions to HSA accounts
  • Paid Parental Leave
  • Paid life insurance, short-term and long-term disability
  • Teladoc
  • 401(k) with a 100% match up to 4% of salary
  • Generous paid time off and holiday schedule
  • Cell phone reimbursement
  • Tuition reimbursement
  • Subscription to the Calm app
  • MetLife Legal
  • Company paid commuter benefit ($300 per month)

About crusoe

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