Engineering Manager, Managed Platform Services
$215k - $260k • San Francisco, CA - US • FullTime
Posted 3mo ago
Job Location
San Francisco, CA - US
Remote Work Policy
On-site
Employment Type
FullTime
Categories
AI Infrastructure Engineer
About the job
Crusoe is seeking an Engineering Manager to lead a team focused on revolutionizing cloud infrastructure. This role involves leading the Command Center Insights & Actions team, building systems that translate infrastructure telemetry into diagnostics and automated remediation workflows. The manager will own a technical roadmap for alerting engines, heuristic development, node health systems, and state machines, exploring LLM integration for AI solutions within the Command Center product. This is a full-time leadership opportunity for someone passionate about building high-performing teams, fostering innovation, and delivering impactful, data-driven solutions.
Responsibilities
- Drive the Insights & Actions roadmap, including alerting infrastructure, control plane APIs, automated action systems, and telemetry-derived insights.
- Influence strategic roadmaps, contributing to long-term team goals and operational performance metrics.
- Refine early product requirements by collaborating with product and engineering leadership.
- Collaborate cross-functionally with product, design, and engineering teams to align on goals and deliver integrated solutions.
- Manage complex projects involving multiple engineers, ensuring auditable customer outcomes and data-driven decisions.
- Drive technical excellence by championing process improvements, operational excellence, and best practices.
- Cultivate team growth through coaching and mentoring engineers, setting performance expectations, and defining career paths.
Requirements
- Hands-on background in ML, heuristics, or rule-based systems, with expertise in anomaly detection, threshold design, and automated remediation logic.
- Demonstrated track record of people management, leading with empathy, and maintaining sustainable workloads.
- Ability to lead effectively in undefined problem spaces, driving clarity, direction, and execution.
- Excellent technical communication skills, both verbal and written.
- Proven experience owning and delivering complex projects end-to-end with measurable quality and data-driven decision-making.
- Background building and operating global services at scale.
- Highly organized and capable of managing multiple complex initiatives and team priorities in parallel.
Benefits
- Competitive compensation and equity packages
- Restricted Stock Units
- Paid time off, paid holidays & leave of absence programs
- Comprehensive health, dental & vision insurance
- Employer contributions to HSA account
- Paid parental leave
- Paid life insurance, short-term and long-term disability
- Professional development & tuition reimbursement
- Mental health & wellness support
- Commuter benefits (parking & transit)
- Cell phone stipend
- 401(k) Retirement plan with company match up to 4% of salary
- Volunteer time off
- Global travel insurance & emergency assistance
- Daily meals allowance
- Additional perks & programs specific to location