Technical Program Manager, AI Delivery, Korea
Remote • Korea • FullTime
Posted 10d ago
About the job
Cohere is seeking an experienced Engineering Program Manager to join our customer-facing Engineering Program Management team. This role requires curiosity, drive, independence, and leadership, with hands-on experience managing projects for enterprise-grade software or enterprise-focused machine learning solutions. You will have the unique opportunity to shape Cohere’s operations, collaborate with leading minds in the LLM space, work directly with our Strategic Customers as well as Applied ML Engineering, Forward Deployed Engineering, Platform, Product, and Go-to-Market teams. You will serve as the "technical" voice of Cohere for the customer, making high-impact contributions to our fast-growing company, product, and culture. This role is open to candidates based in Korea.
Responsibilities
- Provide clear, timely, and objective communication across the tech organization, Cohere teams, leadership, and strategic customers/external partners.
- Break down complex issues into strategies, driving engineering alignment with product, business, and marketing while fostering collaboration.
- Create and manage program/project schedules, identify dependencies, manage risks, and drive organizational alignment.
- Ensure on-time delivery, identify development needs, and establish checkpoints for status updates.
- Proactively identify and resolve issues, coordinate cross-functional dependencies, and prioritize impacts to schedule and product quality.
Requirements
- At least 5 years of experience as an Engineering or Technical Program Manager.
- At least 2 years in customer-facing technical delivery and operations focused on enterprise-grade AI software/solutions.
- Knowledge or experience with LLM training or optimization is a key differentiator.
- Problem-focused and driven by customer success.
- Detail-oriented and extremely self-organized.
- Excellent at capturing detailed notes/action items during highly technical meetings and tracking progress.
- Bias for Action - execution-focused and enjoys getting things done.
- Experience working with cross-functional teams to ship technical products, services, or solutions to customers.
- Ability to independently own tracking and reporting across multiple work-streams with owners in different time-zones.
- Comfortable holding leaders and individual contributors accountable, assertive yet diplomatic.
- Not afraid to follow up with people to ensure shipping within committed deadlines.
Benefits
- Weekly lunch stipend of $75/£75 or equivalent.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits (Arts & culture, fitness/wellness, quality time, workspace improvement credit).
- Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days).
- Budget for traveling to other offices if remote.
- Annual company offsite.
- Co-working benefit for those not near an office.
- $500 home office stipend.