Technical Program Manager, AI Delivery
Remote • United States • FullTime
Posted 16h ago
About the job
Cohere is seeking an experienced Engineering Program Manager to join our customer-facing Engineering Program Management team. This role offers a unique opportunity to shape Cohere's operations, collaborate with leading minds in the LLM space, and work directly with strategic customers and internal teams. You will be the technical voice of Cohere for the customer, driving high-impact contributions to our fast-growing company, product, and culture. The ideal candidate is curious, driven, independent, and possesses leadership skills with hands-on experience managing projects for enterprise-grade software or enterprise-focused machine learning solutions.
Responsibilities
- Provide clear, timely, and objective communication across technical organizations, Cohere teams, leadership, strategic customers, and external partners.
- Break down complex issues into actionable strategies, driving engineering alignment with product, business, and marketing while fostering collaboration.
- Create and manage program/project schedules, identify dependencies, manage risks, and drive organizational alignment.
- Ensure on-time delivery, identify development needs, and establish checkpoints for status updates.
- Proactively identify and resolve issues, coordinate cross-functional dependencies, and prioritize impacts to schedule and product quality.
Requirements
- At least 5 years of experience as an Engineering or Technical Program Manager.
- At least 2 years in customer-facing technical delivery and operations focused on enterprise-grade AI software/solutions.
- Knowledge or experience with LLM training or optimization is a key differentiator.
- Problem-focused with a passion for making customers successful.
- Detail-oriented and extremely self-organized, with a talent for enabling people and teams.
- Excellent at capturing detailed notes and action items during technical meetings and tracking progress.
- Strong bias for action and execution focus.
- Experience working with cross-functional teams to ship technical products, services, or solutions to customers.
- Ability to independently own tracking and reporting across multiple work-streams with owners in different time zones.
- Comfortable holding leaders and individual contributors accountable, assertive yet diplomatic.
- Not afraid to follow up with people to ensure shipping within committed deadlines.
Benefits
- Weekly lunch stipend of $75/£75 or equivalent.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months.
- Annual enrichment benefits (Arts & culture, fitness/wellness, quality time, workspace improvement credit).
- Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days).
- Budget for traveling to other offices if remote.
- Annual company offsite.
- Co-working benefit for those not near an office.
- $500 home office stipend.