Solutions Architect - Nordics
Remote • Stockholm • FullTime
Posted 19d ago
About the job
Cohere is seeking a founding Solutions Architect for the Nordics region to drive business growth in both the Nordics and wider Europe. This role sits at the intersection of Forward Deployed Engineering and AI transformation, requiring individuals who are technical experts, trusted advisors, product evangelists, and thought leaders in applied AI. You will develop a deep understanding of customer challenges, map them to Cohere's AI solutions, and own the technical relationship with stakeholders, ultimately increasing product adoption and gathering feedback to shape future product development. The role demands a strategic thinker and builder who can lead the design and deployment of customer pilots, translate business objectives into technical solutions, and act as a liaison between customers and the product team.
Responsibilities
- Develop a deep understanding of customer problems and map them to Cohere solutions.
- Own the technical relationship with stakeholders as a trusted technical advisor.
- Increase the adoption of Cohere products internally and externally.
- Gather customer insights and feedback to shape future products.
- Lead the design and deployment of customer pilots showcasing technology impact.
- Collaborate with stakeholders to understand business objectives and translate them into technical solutions.
- Serve as the voice of the customer and liaison between customers and the product team.
- Provide guidance on best practices for using Cohere and identify platform improvements.
- Cultivate technical champions within customer organizations.
- Lead technical discussions on customer calls.
- Design enterprise architectures for customer deployments.
- Conduct deep dives on customer queries and Cohere technology.
- Facilitate customer evaluations and pilots.
- Develop and document processes to enable the solutions architect team and adjacent teams.
- Collaborate with Product and Engineering teams to ensure offerings meet customer needs.
- Work with partners to develop strategies for enabling and accelerating their customers.
Requirements
- 3+ years of customer-facing technical pre/post sales Solutions Architect/Solutions Engineer/Sales Engineer/Digital Strategy Consultant experience.
- Passion for Generative AI and understanding of LLMs and AI technologies.
- Familiarity with foundational ML concepts (training, evaluation, etc.).
- Excellent communication skills, able to toggle between executive and technical audiences.
- Ability to thrive in ambiguous and unstructured environments.
- Ability to identify and implement high-impact processes in unstructured environments.
- Comfort working with Python and Assistive Coding tools.
- Professional fluency in English (business and technical).
- Preferred: 2+ years architecting, deploying, or consulting on NLP/AI/LLM Solutions.
- Preferred: Fluency in Swedish, Danish, or Norwegian.
Benefits
- Weekly lunch stipend of $75/£75 or equivalent.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months.
- Annual enrichment benefits (Arts & culture, fitness/wellness, quality time, workspace improvement).
- Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days).
- Budget for traveling to other offices if remote.
- Annual company offsite.
- Co-working benefit for those not near an office.
- $500 home office stipend.