Forward Deployed Engineer, Infrastructure Specialist (Public Sector)
$20k - $40k • Remote • Ottawa • FullTime
Posted 3mo ago
About the job
Cohere is seeking a Forward Deployed Engineer, Infrastructure Specialist to partner with Canadian public sector organizations. This role involves the secure and ethical deployment of Generative AI solutions, working directly with clients to understand their challenges and implement solutions using Cohere's platform. You will act as a bridge between Cohere's core product and client engineering teams, focusing on solving complex problems and securely integrating AI into critical sectors. The ideal candidate will have diverse skill sets in backend, infrastructure, agent development, and deployments, with a strong customer focus and a passion for working at the cutting edge of Agentic AI.
Responsibilities
- Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout.
- Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.
- Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.
- Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime.
- Experiment at a high velocity and with a high level of quality to engage customers and deliver solutions.
Requirements
- Experience working directly with customers.
- Experience deploying enterprise software in private/hybrid cloud environments.
- Proven experience administering production Kubernetes clusters and expertise with Helm.
- Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control.
- Strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization.
- Ability to execute in fast-paced environments with shifting priorities.
- Familiarity with Canadian public sector security and compliance requirements (e.g., data sovereignty, access controls).
- Active Top Secret clearance strongly preferred; candidates eligible and willing to obtain clearance will also be considered.
Benefits
- Weekly lunch stipend of $75/£75 or equivalent.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits (Arts & culture, fitness/wellness, quality time, workspace improvement).
- Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days).
- Budget for traveling to other offices if remote, plus an annual company offsite.
- Daily lunch program, snacks, and regular community/social events (for in-office).
- Co-working benefit for those not near an office.
- $500 home office stipend.