Forward Deployed Engineer, Infrastructure Specialist (North America)
Remote • Toronto • FullTime
Posted 10mo ago
About the job
Cohere is a leading enterprise AI company building cutting-edge foundation AI models and end-to-end products. We are seeking engineers to join our team and contribute to the widespread adoption of AI. This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications, acting as a bridge between our core North product and client engineering teams. You will be at the forefront of solving complex problems and securely integrating AI into critical sectors.
Responsibilities
- Lead end-to-end deployment of North in private cloud and on-premises environments.
- Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.
- Experiment at a high velocity and with a high level of quality to engage customers and deliver solutions.
- Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.
- Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime.
Requirements
- Experience working directly with customers.
- Experience deploying enterprise software in private/hybrid cloud environments.
- Proven experience administering production Kubernetes clusters and expertise with Helm.
- Familiarity with DevOps practices, CI/CD pipelines, and tools like Git.
- Strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization.
- Ability to excel in fast-paced environments with shifting priorities.
Benefits
- Weekly lunch stipend of $75/£75 or equivalent.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months.
- Annual enrichment benefits (Arts & culture, fitness/wellness, quality time, workspace improvement).
- Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days).
- Budget for traveling to other offices if remote.
- Annual company offsite.
- $500 home office stipend.